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Data privacy pledge 2020

SalesPage assists asset manager clients to more effectively consume, leverage, and monetize their investment in data. Our goal is to help our clients realize an ROI on data they own or license, through more intelligent and effective distribution.

SalesPage clients, partners, and third-party data providers rightfully have concerns about the integrity and security of their data. Third-party data providers are concerned about the way that their intellectual property is used, managed, and disseminated. Asset managers are dealing increasingly with more regulations and higher standards for confidentiality surrounding their data.

SalesPage advocates for establishing and maintaining best practices designed to meet confidentiality requirements and protect the intellectual property of all parties. We have worked with our clients and industry peers to identify, describe, and adopt those best practices. To be as transparent as possible about the measures we’re taking to preserve the integrity and security of data and intellectual property—our own, that of our clients, and that of third-party data providers and partners—we will publish these standards annually and welcome feedback from our peers.

We pledge that:

  • SalesPage clients must own all the data they are asking SalesPage to process or have a proper license for that data from the relevant third-party provider. Each client must also confirm that SalesPage’s data privacy and security standards meet or exceed their contractual obligations under third-party license agreements.
  • SalesPage Enterprise solutions and LumaSuite are not “data consortium” solutions. In every instance, SalesPage will standardize and process data only on behalf of individual and specific clients. Each client’s data will be treated as solely for their use within their secure SalesPage software solution or their client-specific environment. Each client’s data will be processed separately from every other client’s data and will not be shared with any other SalesPage business, product family member, or third party—including other SalesPage clients.
  • SalesPage will continue to strictly segregate operations related to our agreements with each client. We will establish a secure, private environment for each SalesPage client. Individual client environments will be kept separate from internal databases that are used for client development, as well as from SalesPage-controlled data sources and from third-party data. The individual client’s data will not be shared to any other client environment, either deliberately or through cross contamination.
  • SalesPage will not provide extracts of data from any client’s environment to a third party unless at the explicit written request of that SalesPage client. Such a request warrants that the client has the authority and rights to share that data with that third party.
  • Access to a client’s environment and data (including licensed third-party data) will be granted only to those SalesPage team members who are assigned to provide services to that client.
  • SalesPage will continue to segregate each product offering to its own infrastructure and network and will continue to use separate operations teams to manage each offering. Access to each offering’s specific client environments will be limited strictly based on specific team members’ job requirements and employment status.
  • All SalesPage team members will continue to sign non-disclosure agreements and to complete annual confidentiality and security training. Any team members who have access to multiple sets of proprietary data will be required to maintain or exceed the confidentiality and IP protections that are in place for all client and partner data.
  • SalesPage will maintain strict data governance and security protocols. These protocols will include at least these measures: proactive monitoring for potential breaches; a defined notification process in the event of a security incident; and an annual review process, audit, and staff training.
  • SalesPage will appoint a Data Protection Officer who will be responsible for reviewing, maintaining, and updating SalesPage policies and standards related to data privacy, security, and IP protection. The Data Protection Officer will report directly to the CEO.

Together with our clients, partners, and advisors, SalesPage will strive continuously to protect your data. We want our industry to be recognized for having the highest standards for protecting intellectual property and privacy, and we will work with all parties to meet that goal.

Questions about data privacy?