Support
SalesPage takes a personalized approach to providing ongoing support for your solution. Long-term support is provided by those who know you best—seasoned team members, familiar with all aspects of your implementation, usually the core team responsible for delivering your solution.
Production support is available in many ways, allowing you to select the method that works best for you when communicating a specific question or issue to your support team.
Direct Support
The first line of support is your assigned support lead; you can contact him or her directly by phone, e-mail or fax.
Online Support
You can enter details about an issue online, using SalesPage’s issue management system; your support lead will be notified electronically of the submission. You can then access this system to monitor the status and progress of your issues from notification through resolution.
General Support
You can call our central support line where a group of senior analysts is available to assist you.
Services: Deployment
